The ability to safely and securely pay online from any location with convenience and security 24 hours a day, 7 days a week.
APS only accepts Credit and Debit cards issued by VISA and MasterCard.
No you do not. All you need is a valid Visa or MasterCard.
Card Verification Value, CVV or CVV2, is an authentication system established by credit card companies to further efforts toward reducing fraud for internet transactions. The card holder is required to enter the CVV2 number in at transaction time to verify that the card is on hand.The card security code is typically the last three or four digits printed on the signature strip on the back of the card. See image below.
Yes. There is a convenience fee applicable for online payments through the Acknowledgement Payment System (APS).
A convenience fee is a charge levied in Trinidad and Tobago dollars (TTD) for the ease of paying for a product or service online.
The convenience fee = 0.8% of the transaction total + $2.75 for each online payment.
(transaction total = Acknowledgement Total + Convenience Fee)
See examples below.
|Acknowledgement Total||Convenience Fee||Transaction Total|
If you do not wish to pay the convenience fee associated with an online payment transaction, you can make a payment via Cash, Linx and Cheques at the IPO office.
We are currently located at 11-13 Frederick Street, Port-of-Spain, Trinidad.
All transactions take one (1) to three (3) Business days to be processed by the cardholder’s financial institution.
The payment will not be processed, and therefore, no payment will be made to the respective billing company. Your funds will therefore remain with your Credit or Debit Card.
The status will be “Paid” in the acknowledgement details and with the options available on the website, you are provided with the option to either save a digital copy of the invoice or e-mail it to your personal email address.
Yes, you have the option to save or print the invoice of the completed transaction
Once an acknowledgement of receipt of payment online has been generated, you may download or print the receipt for your records.
In order to a transaction to be facilitated, the entire payment must be made in full in order to generate an acknowledgement.
Yes, you can make cash payments at the cashier department located at our head office located at 11-13 Frederick Street, Port-of-Spain, Trinidad.
Monday to Friday from 8:30 a.m. to 4.00 p.m.
There is a Refund Policy, which can be viewed at any time on the website.